CBT Nuggets ITIL Foundation Infrastructure Library Version 3 教學 英文正式版(DVD一片裝)

　


　
軟體簡介:
　
由CBTNuggets推出的教學影片ITILFoundationInfrastructureLibraryV3。
主講人MichaelJ.Shannon教學時間長達10小時，共分20段影片

ForITdepartmentstorunwellthereareprocessesthatneedtohappen.
InasmallITdepartment,eachpersontakesonmany--ifnotall--
oftheprocessesandmanagesthemindividually.Butinabigdepartment,
theprocessesneedtobesharedamongjobroles,standardized,
andmanagedformaximumefficiency